top of page


Frequently Asked Questions

Q. Why Private label?

A. Today, private label is no longer the plain stepchild of branded offerings. PLMA's 2009 Private Label Yearbook reported that private label sales in the United States jumped by more than 10% in 2008, hitting a record high of $83.3 billion. Your Private Label Brand is unique and cannot be purchased anywhere else and is great advertising for your business.



Q. How long does it take to receive my order?
A. It takes 3-5 days for in-stock items and 6-8 -weeks to complete new private label customers or 8-10 weeks for custom-formulation orders.



Q. What do I need to do to get started?
A. First decide if you want to use our In-stock Private Label Program or our Optimal in-house brand .Ask for our free catalog and pricing. Then place your order, it’s that simple.


Q. How much do you charge for labels?
A. Please visit our label page for label specifications.


Q. Do you ship internationally?
A. Yes, we distribute products all over the world. Please advise Randal Optimal on the paperwork required for importing to your country. Randal is always seeking well-established international distributors. Our goal is to develop long-term relationships with motivated partners that carry high-quality natural supplements, know the market, and understand their customers. Contact us for more information on how to become a part of the Randal Optimal team.


Q. Do you batch test?
A. We batch test every lot before it is released from Randal.


Q. How long are samples retained?
A. Samples are retained for 3 years after the expiration date.



bottom of page